Data & Privacy at GoFitYatra

How We Think About Your Data

At GoFitYatra, your data is more than information — it’s a trust. We collect only what’s needed to support your wellness journey, always aiming to keep your personal details safe, private, and used with respect.

We actively avoid collecting information that does not meaningfully improve your plans or safety.

Who We Are

GoFitYatra is a wellness platform operated via https://gofityatra.com. References to “GoFitYatra”, “we”, “our”, or “us” in this policy refer to the operators of this platform.

If you have questions about this policy or how your data is handled, you can reach us using the contact details provided below.

What Data We Collect

• Account details like your name and contact information
• Your health inputs such as activity, nutrition, and wellness preferences
• Usage data to understand how you engage with our platform
• Basic device information to ensure smooth service delivery
• Limited cookies and analytics data to improve user experience; see our Cookies Policy for details

What We Do Not Collect

• We do not sell your data to third parties
• We do not profile you for ads or marketing beyond GoFitYatra’s services
• We do not collect or store any detailed medical records

Why We Collect Your Data

Your data helps us deliver personalized wellness plans, keep your experience safe and continuous, and improve GoFitYatra for everyone.

How We Use Your Data

We use your information to generate and adapt your plans, maintain your account, provide support, communicate important updates, and operate the platform safely. Where required under applicable law, we rely on your explicit consent, which you may withdraw at any time through your account settings or by contacting us.

Consent & Control

We obtain your explicit consent for processing wellness and health-related data. You have control over this consent and may withdraw it at any time via your account settings or by contacting us directly.

AI & Data Usage

While we use AI systems to assist with plan generation and adaptation, we do not train general-purpose AI models on identifiable personal data. Any analytical use is performed using aggregated or de-identified information where reasonably possible.

AI outputs are designed to support wellness decisions, not replace professional judgment.

Data Sharing

We share personal data only with service providers who support platform operations (such as hosting, analytics, or customer support), and only to the extent necessary. We do not sell personal data and do not permit third parties to use it for independent marketing.

Data Storage & Security

Your data is stored using industry-standard security practices, including encryption and access controls. We prioritize secure hosting and processing, including providers with India-based infrastructure where feasible, to align with applicable Indian data protection standards.

In some cases, data may be processed or stored outside India. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Data Breach Response

In the event of a data breach, we will promptly investigate and take reasonable steps to mitigate any impact. We will notify affected users and authorities as required by applicable law.

Data Retention

We retain personal data for as long as your account remains active, or as needed to meet legal, accounting, or security requirements. When data is no longer required, we take reasonable steps to delete or anonymize it.

Some anonymized or aggregated data may be retained for service improvement.

Your Rights Under Indian Data Protection Law

This policy is designed to align with India’s Digital Personal Data Protection Act, 2023.

• Access: You can ask to see the personal data we hold about you.
• Correction: You may request corrections if your data is inaccurate.
• Deletion: You can ask us to delete your data when it is no longer necessary.
• Consent Withdrawal: You have the right to withdraw consent for data processing where applicable.
• Grievance Redressal: You can contact us for any concerns about your data or privacy.
• Grievance Reporting: You may contact us to raise privacy-related concerns or complaints, which we aim to address within a reasonable timeframe.

For grievances, please contact us at support@gofityatra.com. We strive to respond within a reasonable timeframe.

Children’s Data

GoFitYatra is not intended for children under 18 years. We do not knowingly collect data from minors.

Policy Updates

This policy may be updated as our services or legal requirements evolve. If we make material changes, we will notify you through the app or via email so you can review what’s changed.

What This Policy Does Not Do

• It does not guarantee absolute security, though we strive to protect your data.
• It does not cover any third-party sites or services linked from GoFitYatra.
• It does not provide medical advice or diagnosis.

A Note From GoFitYatra

GoFitYatra is a wellness platform focused on healthy living and lifestyle guidance, not a medical service.

It does not provide medical diagnosis, treatment, or clinical advice. For any medical concerns, please consult a qualified healthcare professional.