Privacy & Data Protection

Who we are

GoFitYatra is a wellness and habit-building platform focused on nutrition, movement, and lifestyle guidance. GoFitYatra is the data controller responsible for your personal data under applicable data protection laws.

GoFitYatra is operated via the website https://gofityatra.com. You can contact us at support@gofityatra.com.

Scope of this policy

This Privacy Policy applies only to GoFitYatra’s website, mobile applications, and services operated by us.

It does not apply to third-party websites, tools, or services that may be linked from GoFitYatra. We encourage you to review their privacy policies separately.

Information about cookies and similar technologies is described in our Cookies Policy.

We use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience.

Legal basis & regulatory alignment

GoFitYatra operates in alignment with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

We also follow widely accepted privacy principles such as purpose limitation, data minimization, transparency, and reasonable security safeguards.

Information we collect

• We collect only the information reasonably necessary to provide, personalize, improve, and secure GoFitYatra.
• Depending on the features you choose to use, you may provide additional wellness, nutrition, workout, lifestyle, or preference information that helps us generate more personalized recommendations.
• We regularly review the information we collect and avoid requesting data that does not meaningfully improve your experience or the quality of our services.

We collect only what is necessary to provide and improve our services.

We design our systems to collect the minimum data necessary and avoid unnecessary sensitive data wherever possible.

We actively avoid collecting information that does not meaningfully improve your plans or safety.

Health-related information

Certain features rely on wellness-related information that you voluntarily choose to provide. Depending on the features you use, this may include information about your nutrition, activity, lifestyle, preferences, goals, limitations, or other information that helps personalize your experience.

By choosing to provide wellness-related information, you consent to its use for generating general fitness and lifestyle guidance within the app.

AI-assisted outputs are intended to support general wellness and healthy lifestyle decisions. They do not constitute medical advice, diagnosis, or treatment, and should not replace consultation with a qualified healthcare professional. Please refer to our Medical Disclaimer for additional information about the scope and limitations of our recommendations.

We do not intentionally collect biometric identifiers, genetic data, government-issued identifiers, address book contacts, or surveillance data.

How we use your data

• To personalize meals, workouts, and routines
• To improve future recommendations based on your progress, preferences, and feedback.
• To adapt plans based on preferences and feedback
• To maintain safety, reliability, and quality
• To communicate important service-related information

We use your information only to provide, personalize, improve, secure, and support GoFitYatra. We do not sell your personal information.

Consent and control

Where required by law, we process personal data based on your consent. Certain inputs are optional and can be modified or removed.

You remain in control of the information you choose to provide. You may update your profile, modify your preferences, withdraw consent where applicable, or request deletion of your account at any time.

You may withdraw consent or request changes through your account settings or by contacting us.

You may request account deletion through your account settings or by contacting us. Upon deletion, your personal data will be removed or anonymized within a reasonable timeframe, except where retention is required by law.

• Provide or withhold optional wellness inputs
• Update or correct profile information
• Withdraw consent for specific data uses, where applicable

Data sharing

We may share personal information with trusted service providers that help us operate GoFitYatra, such as cloud infrastructure, authentication, payment processing, analytics, and customer support. These providers are contractually required to process information only on our behalf and only for the purposes we authorize.

Where possible, shared data is aggregated or de-identified.

Our service providers may process data on infrastructure located inside or outside India, subject to contractual safeguards and applicable data protection laws. Where data is transferred outside India, we ensure appropriate safeguards consistent with applicable law.

We do not sell personal data. We may disclose information if required by law or to protect the rights, safety, or security of users and the platform.

Data security

We use reasonable technical and organizational safeguards, including encrypted connections, access controls, monitoring, and other appropriate security measures designed to protect personal information.

No system is completely secure, and absolute security cannot be guaranteed.

By using the Service, you acknowledge and accept these inherent risks.

In the unlikely event of a data security incident, we will take reasonable steps to assess, contain, and notify affected users where required by law.

Data retention and deletion

Personal data is retained only as long as necessary for the purposes described in this policy or as required by law.

If you request deletion of your account, we will delete or anonymize your personal information within a reasonable period unless we are legally required to retain certain information.

You may request deletion of your data. Some information may be retained in anonymized form for legal or analytical purposes.

Some anonymized or aggregated data may be retained for service improvement and analytics.

Your rights

These rights are provided under applicable law, including India’s Digital Personal Data Protection Act, 2023, and may be subject to legal limitations or verification requirements.

These rights may be subject to applicable legal limitations under Indian data protection law.

Grievances and concerns

If you have concerns regarding data protection or privacy, you may contact us at support@gofityatra.com. We aim to respond within a reasonable timeframe.

Children’s privacy

GoFitYatra is not intended for individuals under 18 years of age unless supervised by a parent or legal guardian.

We do not knowingly collect personal data from children without appropriate consent. If we become aware that data has been collected from a child without appropriate consent, we will take steps to delete it.

AI & automated personalization

GoFitYatra uses AI and automated systems to generate personalized nutrition, workout, and wellness recommendations based on the information you choose to provide. Your personal information is not used to train public or general-purpose AI models. Where appropriate, we may use aggregated or de-identified information to improve our services. AI-generated recommendations are intended to support your wellness journey. AI-generated recommendations are intended to support your wellness journey and general healthy lifestyle choices. They are not medical advice, diagnosis, or treatment and should not be relied upon as a substitute for professional healthcare. Recommendations are generated based on the information you choose to provide, and incomplete or inaccurate information may affect their suitability. For more information, please see our Medical Disclaimer. No fully automated decisions with legal or similarly significant effects are made.

Policy updates

This policy may be updated from time to time. Material changes will be communicated through the platform where appropriate.

Continued use of GoFitYatra after updates indicates acceptance of the revised policy.

Contact

Questions or requests related to privacy and data protection can be sent to support@gofityatra.com.